About OUTCRY

OUTCRY is a platform where anyone in the world can register a complaint about government services, corporations, scams, healthcare, education, transport, or environmental issues — and get instant, AI-powered guidance on exactly what to do next.

Unlike petition sites or review platforms, OUTCRY provides jurisdiction-specific legal direction: which agency to contact, which helpline to call, which law protects you, and what documents you need — tailored to your country, state, and city.

Complaints are public by default (with an anonymous option), creating visibility and social proof. When many people report the same issue, patterns emerge — and pressure builds for resolution.

Every complaint filed on OUTCRY is analyzed by our AI system (powered by Anthropic Claude) to generate a structured resolution path. This includes:

• Identifying the relevant regulatory authority for your specific location
• Citing applicable laws, consumer protection acts, and government schemes
• Providing helpline numbers and official complaint portals
• Suggesting escalation steps if the first approach fails

Important: AI-generated resolutions are informational guidance, not legal advice. They are based on publicly available legal frameworks and government resources. For formal legal proceedings, always consult a qualified lawyer in your jurisdiction.

OUTCRY takes platform safety seriously:

• Privacy protection: Automatic detection of Aadhaar, PAN, phone numbers, and credit card numbers in complaint text
• Defamation screening: AI flags unsupported criminal accusations before publication
• Anonymous posting: Identity is hidden from public view; stored only for moderation under court order
• Content moderation: All complaints are subject to our Content Guidelines
• Human review: High-risk content is held for manual review before publication

Read more: Moderation Standards · Verification Process

OUTCRY operates as an intermediary platform, protected under:

• India: IT Act 2000, Section 79 — intermediary not liable for third-party content
• United States: CDA Section 230 — platform not treated as publisher
• European Union: E-Commerce Directive 2000/31/EC — hosting provider liability exemption

Governing jurisdiction: Chennai, Tamil Nadu, India. See our full Terms of Service and Privacy Policy.

OUTCRY is an independent platform. We are funded through:

• OUTCRY Pro subscriptions (₹199/3 months) — full AI legal direction, verified badge
• Donations — voluntary contributions from users who believe in the mission
• Advertising — contextual ads (never targeted based on complaint content)

Donate · Get Pro