Indian Railways cancelled train without notice — 48 hours before journey, no alternate

Train 12658 Chennai Central to Bangalore Cantonment cancelled 48 hours before journey. No SMS notification. Found out when I checked PNR status. Family of 5 including elderly parents. No alternate train available. Lost ₹4,200 in ticket cost plus ₹8,000 in hotel booking at destination.

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Step 1

File complaint on IRCTC grievance portal at eapg.indianrailways.gov.in with PNR number.

Step 2

Demand full refund — cancelled trains get automatic refund within 5 days.

File claim for hotel booking loss at IRCTC — they're liable

Complain to Railway Board via CPGRAMS at pgportal.gov.in und

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Indian Railways cancelled train without notice — 48 hours before journey, no alternate

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