Social Security checks delayed 4 months — SSA office gives runaround

My mother, age 72, hasn't received her Social Security benefits since November 2025. Called SSA at 1-800-772-1213 over 15 times. Each call is 3+ hours wait. Visited local office in Houston twice — told to 'wait for processing'. She depends on this for rent and medicine. Case #: SS-TX-2025-991234.

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Step 1: Contact your U.S. Congressional Representative's office — they have dedicated caseworkers for Social Security issues. Find your rep at house.gov. They can directly contact SSA on your behalf. Step 2: File a formal complaint with the SSA Office of the Inspector General at oig.ssa.gov or call 1-800-269-0271.

**Step 3:** Contact **Texas Health and Human Services** at 211 (dial 2-1-1) for emergency assistance while waiting for benefits. **Step 4:** File with the **SSA Ombudsman** — request escalation citing Case #SS-TX-2025-991234 and 4-month delay.

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Social Security checks delayed 4 months — SSA office gives runaround

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