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Emma Taylor
Manchester, England, United Kingdom·2d ago

NHS waiting list for knee replacement — 18 months and counting, can barely walk

Referred for knee replacement by GP in March 2024. NHS waiting list target is 18 weeks. It's been 18 MONTHS. Pain is unbearable. Can't work, can't climb stairs. GP keeps prescribing painkillers. Private surgery costs £12,000 which I can't afford. Ref: NHS-ENG-2024-KR-44521.
OUTCRY AI
AI Resolutionpowered by OUTCRY AI
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Step 1: Contact NHS England at england.nhs.uk/contact-us to formally complain about 18-month breach of waiting time standards. Step 2: Request your GP to re-refer marking it as urgent due to deteriorating mobility.
**Step 3:** Use **NHS e-Referral Service** at nhs.uk to check if other hospitals have shorter waiting times. **Step 4:** Contact **PALS (Patient Advice & Liaison Service)** at your hospital trust for intervention.

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Comments (4)

Carlos Silva1d ago

I work in this industry and I can tell you this is common practice unfortunately.

Hans Mueller20h ago

Have you tried contacting the ombudsman? They helped me with a similar issue.

Yuki Tanaka6h ago

Have you tried contacting the ombudsman? They helped me with a similar issue.

Karthik Murugan11h ago

Thank you for speaking up. We need more people like you.

Hans MuellerJust now

Consumer courts are the way to go. I won a similar case last year.