NeighborhoodVerifiedOpen
Oliver Brown
Edinburgh, Scotland, United Kingdom·3/9/2026

Landlord hasn't returned £3,500 deposit for 4 months — flat was spotless

Left my rented flat in Edinburgh after 3 years. Professional cleaning done, check-out report says 'excellent condition'. Landlord has not returned £3,500 deposit for 4 months. Not responding to emails or calls. Deposit was not protected in a scheme as required by law.
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Step 1
Check if deposit was in a tenancy deposit scheme (TDP, MyDeposits, or DPS) — if NOT, landlord owes you 1-3x the deposit in penalties.
Step 2
Apply to First-tier Tribunal for Scotland (Housing) at housingandpropertychamber.scot for deposit return order.
Contact Shelter Scotland at shelter.org.uk or call 0808 800
Send formal letter before action giving 14 days to return de

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Comments (6)

Anonymous3/10/2026

I work in this industry and I can tell you this is common practice unfortunately.

Fatima Khan3/10/2026

Just donated to support this platform. Keep exposing these issues.

Ananya Das3/10/2026

Tried the helpline number mentioned — actually got through and they were helpful!

Sarah Johnson3/11/2026

Has anyone successfully resolved something like this? Need hope.

Sneha Reddy3/11/2026

I filed a complaint 6 months ago and still waiting. The system is broken.

Emily Davis3/12/2026

This is heartbreaking. Nobody should have to go through this.

Chidi Okafor3/17/2026

Consumer courts are the way to go. I won a similar case last year.

Arjun Menon3/12/2026

Thank you for speaking up. We need more people like you.