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Vikram Singh
New Delhi, Delhi, India·3d ago

Indigo flight delayed 14 hours — no food, no hotel, no compensation offered

Indigo flight 6E-2145 Delhi to Bangalore delayed 14 hours. No food vouchers, no hotel accommodation offered. Passengers stranded at airport with children and elderly. Airline staff hiding. DGCA rules mandate compensation for delays over 6 hours. Hundreds of passengers affected.
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Step 1: File complaint with DGCA AirSewa at airsewa.gov.in — 14 hour delay mandates ₹10,000+ compensation under CAR regulations. Step 2: Email IndiGo Customer Relations with PNR and flight details demanding compensation per DGCA norms.
**Step 3:** File on **National Consumer Helpline** at 1800-11-4000. **Step 4:** File in **Consumer Forum** for deficiency in service — include boarding pass, delay proof, expenses incurred.

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Comments (6)

Ahmed Hassan2d ago

Have you tried contacting the ombudsman? They helped me with a similar issue.

Anonymous59m ago

The AI solution here is actually helpful. Going to try step 2 today.

James Wilson2d ago

The AI resolution steps are spot-on. Step 1 worked for my case.

Mike Thompson1d ago

My neighbor had the exact same problem. It's systemic.

James Wilson21h ago

Sent this to my local MP. They promised to look into it.

Anonymous15h ago

The AI solution here is actually helpful. Going to try step 2 today.

Deepika Joshi2h ago

Boycott this company until they change their practices.

AnonymousJust now

Already filed my complaint on the same issue. Let's group together.