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Emily Davis
Miami, Florida, United States·3/1/2026

Flood relief fund of $5,000 approved but never disbursed — FEMA ignoring calls

Hurricane damage to our home in Miami in September 2025. FEMA approved $5,000 in Individual Assistance (Application #FL-2025-887234). Funds never received. Called FEMA helpline 1-800-621-3362 dozens of times. Each time told 'processing'. It's been 5 months. We're living with relatives.
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Step 1
Contact FEMA's Individual Assistance division directly at 1-800-621-3362, reference Application #FL-2025-887234. Request supervisor escalation.
Step 2
Reach out to your U.S. Senator's office (Marco Rubio or Rick Scott) — they have FEMA liaisons.
File complaint with DHS Office of Inspector General at oig.d
Contact Florida Division of Emergency Management at floridad

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Comments (2)

Anonymous3/1/2026

This made me angry just reading it. How can they get away with this?

Ahmed Hassan3/2/2026

This is why I always record my interactions with customer service.

Mia Anderson3/3/2026

This is heartbreaking. Nobody should have to go through this.

Yuki Tanaka3/1/2026

Been fighting the same battle for 2 years. Don't give up!

Sarah Johnson3/1/2026

The AI solution here is actually helpful. Going to try step 2 today.