Flipkart Big Billion Day order cancelled after payment — ₹32,000 refund pending 45 days

Ordered iPhone 15 for ₹32,000 during Big Billion Day sale. Order confirmed, payment deducted. Next day — 'cancelled by seller'. Refund initiated but it's been 45 days. Bank says 'ask Flipkart', Flipkart says 'ask bank'. My ₹32,000 is in limbo.

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Step 1: File complaint on RBI's CPGRS portal at cms.rbi.org.in for delayed refund — banks must refund within 5-7 business days. Step 2: Contact Flipkart's Grievance Officer via email — mandatory under E-Commerce Rules 2020.

**Step 3:** File on **National Consumer Helpline** at 1800-11-4000. **Step 4:** If using credit card, file **chargeback** with your bank citing 'services not rendered'.

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Flipkart Big Billion Day order cancelled after payment — ₹32,000 refund pending 45 days

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