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Amit Patel
Ahmedabad, Gujarat, India·3/17/2026

Courier company lost parcel worth ₹85,000 — offering only ₹500 compensation

Sent gold jewelry worth ₹85,000 via BlueDart. Package never delivered. Tracking shows 'delivered' but recipient never received it. BlueDart's response: 'Maximum liability ₹500 as per terms'. I declared value and paid ₹200 extra for insurance.
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Step 1
File complaint with Department of Posts (if insured) or CCPA for unfair limitation of liability.
Step 2
File FIR for theft/criminal breach of trust — tracking shows delivered but item missing.
File in Consumer Forum — courts have overruled ₹500 liabilit
Demand CCTV footage from delivery hub and delivery proof sig

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Comments (3)

Yuki Tanaka3/18/2026

This is heartbreaking. Nobody should have to go through this.

David Chen3/19/2026

Already filed my complaint on the same issue. Let's group together.

Ananya Das3/20/2026

Filing my own complaint about this right now. Enough is enough.

Anonymous3/18/2026

Have you tried contacting the ombudsman? They helped me with a similar issue.

Anonymous3/17/2026

Tried the helpline number mentioned — actually got through and they were helpful!

David Chen3/20/2026

Have you tried contacting the ombudsman? They helped me with a similar issue.