ServiceOpen
Karthik Murugan
Chennai, Tamil Nadu, India·2/23/2026

Car service center returned vehicle with engine damage — Toyota denies warranty

Took my Toyota Innova Crysta for regular servicing at authorized Toyota dealer in Chennai. After service, engine making grinding noise. Took it back — told 'engine damage due to bad fuel'. I've been using the same fuel station for 3 years. They caused the damage during service and now deny warranty.
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Step 1
Get independent assessment from another Toyota dealer or certified mechanic documenting the damage.
Step 2
Contact Toyota India head office at toyotabharat.com — escalate beyond the dealer.
File complaint with National Consumer Helpline 1800-11-4000.
File in Consumer Forum with pre-service and post-service doc

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Comments (7)

James Wilson2/23/2026

This is exactly why I support this platform. Our voices need to be heard.

Priya Nair2/23/2026

The AI solution here is actually helpful. Going to try step 2 today.

Emily Davis2/23/2026

My neighbor had the exact same problem. It's systemic.

Anonymous2/24/2026

This made me angry just reading it. How can they get away with this?

Ana Santos2/25/2026

I had a worse experience with the same company. They don't care about consumers.

Mike Thompson2/25/2026

This company did the same to my elderly parents. Absolutely shameful.

Deepika Joshi2/26/2026

Just shared this on Twitter. Let's make this trend.