BYJU's refusing to cancel subscription — auto-debited ₹1,20,000 from mother's account

BYJU's sales agent made my 65-year-old mother sign up for a 3-year subscription at ₹1,20,000 for my nephew who is 4 years old. A FOUR year old! She didn't understand what she signed. EMI auto-debiting from her pension account. BYJU's refuses cancellation saying 'contract signed'.

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Step 1: File complaint with CCPA (Central Consumer Protection Authority) at ccpa.gov.in — BYJU's has multiple CCPA orders against them. Step 2: File in Consumer Forum citing unfair trade practice, mis-selling to senior citizen, product not suitable for 4-year-old.

**Step 3:** Contact your **bank immediately** to stop EMI auto-debit. Submit written request to block BYJU's mandate. **Step 4:** File **RBI complaint** at cms.rbi.org.in for unauthorized recurring debit from senior citizen's account.

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BYJU's refusing to cancel subscription — auto-debited ₹1,20,000 from mother's account

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