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Anonymous
Mumbai, Maharashtra, India·1d ago

Bus driver was on phone during accident — 12 passengers injured, operator silent

State transport bus accident on NH-48 near Pune. Driver was on mobile phone — multiple passengers saw it. Bus hit a truck. 12 passengers injured including 3 children. Bus operator MSRTC has not contacted any victims. No insurance claims initiated.
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Step 1: File FIR against the driver under Motor Vehicles Act Section 184 (dangerous driving) and IPC 279/337 (rash driving causing injury). Step 2: File accident claim with MACT (Motor Accident Claims Tribunal) — free to file, compensation available.
**Step 3:** Complain to **MSRTC Managing Director** via registered post demanding compensation. **Step 4:** File complaint with **State Transport Authority** Maharashtra for driver's license suspension.

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Comments (5)

Anonymous20h ago

This is heartbreaking. Nobody should have to go through this.

Emma Taylor20h ago

The AI solution here is actually helpful. Going to try step 2 today.

Deepika Joshi22h ago

The government needs to step in and regulate this industry.

AnonymousJust now

Just donated to support this platform. Keep exposing these issues.

John Mitchell8h ago

This is heartbreaking. Nobody should have to go through this.

Ananya DasJust now

Been fighting the same battle for 2 years. Don't give up!

Lisa SchmidtJust now

Been fighting the same battle for 2 years. Don't give up!

Karthik MuruganJust now

I had a worse experience with the same company. They don't care about consumers.